I was
walking towards a café in The Valley when I say one with mass branding showing
that they’ve been voted the best coffee in Brisbane; naturally I was intrigued.
I walked in and saw banners across the wall of the store showing consecutive
years of awards from an institution I’d never even heard of (and that’s saying
a lot since I’m a regular at far too many coffee shops and state and nation
competitions). So I tried a coffee. While it wasn’t bad, it certainly wasn’t
the best coffee I’d tasted in Brisbane.
This
situation got me thinking about competitions and awards for coffee. There are
so many things that cafés get judged on that it’s just difficult which ones to
take seriously. For example, I remember last year an online poll for the best
Brisbane coffee. All you had to do was put your vote into the webpage (no
grading system) and the results were constantly shown for the best voted coffee
shop. At the start, when the only people who knew about the page were coffee
shops owners and some of the big coffee bloggers (I had my in with one of the
coffee champions and heard about it), the results actually indicated pretty
well how I would have ranked the cafés of Brisbane. Then some of the coffee
shops started promoting it to their customers to vote, even to the point they
were handing out flyers for the website. All this really meant was that the
masses would win the award and not the best coffee. The end result was that the
big “chain” cafés got more votes leaving the independent and actually better
coffee shops in the background.
This is the same
with the awards that Michele’s patisserie for best coffee shop of the year, and
McCafe the best coffee chain for customer satisfaction. These awards come down
to the specific criteria of these institutions, however this just gives
customers a false sense of what constitutes a good coffee. It just perpetuates
the idea that substandard coffee is good, not opening customers up to what good
coffee actually is.
Of course I
understand that taste is a subjective thing, and we all value different aspects
of coffee shops in different ways. For me I value the taste above all – if it’s
good I’ll come back, if not there’s no real point. It can be a whole in the
wall coffee shop for all I care, as long as the coffee is good! However, we
often group coffee and the coffee shops in the same thing, judging the food,
service, décor and other criteria into what makes the best “coffee”.
I find the
amount of awards that now roam the market as somewhat ridiculous; they just
devalue the proper awards!
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